Explore Commission-Free Alternatives to Delivery Apps with ORDO

Introduction

With the rise of delivery apps like Wolt, Glovo, Baboon, and ToGo, many restaurants have gained access to a broader customer base. However, the costs involved in using these platforms can eat into profits significantly. For restaurant owners looking for commission-free alternatives, digital solutions like ORDO provide a way to manage orders directly, without per-order charges.

Understanding the Cost of Delivery Platforms

Most delivery platforms operate on a commission-based model, where restaurants pay a percentage of each sale. These commissions are commonly reported to fall within a wide range, and the exact figure depends on several factors such as the contract, country, and period. Additionally, there are delivery fees, potential optional paid visibility or promotion fees, and onboarding/setup costs to consider.

Estimating Your Real Cost with Delivery Apps

To understand the full financial impact of using a delivery platform, consider this simple formula: "monthly revenue sent through the marketplace × commission rate + delivery and promotion fees." By plugging in your own numbers, you can gain clarity on how much you're actually spending.

How ORDO Offers a Commission-Free Model

ORDO does not function as a delivery marketplace and does not assist in acquiring new customers. Instead, it focuses on enabling restaurants to serve their existing customers seamlessly, through digital menus, table ordering, takeaways, and pickups without a per-order commission. This means keeping full profits for direct orders from customers who find your venue independently or through walk-ins.

Practical Steps to Transition to Commission-Free Ordering

• Analyze current monthly expenses related to delivery platform commissions.
• Set up a digital menu using a platform like ORDO.
• Implement a table ordering system to enhance in-restaurant experiences.
• Promote direct takeaway and pickup options through social media and your website.
• Train staff to manage orders effectively using new tools.
• Integrate kitchen display systems for improved order processing.
• Encourage customer feedback for continual service improvement.
• Regularly review order statistics to make informed business decisions.

Common Mistakes and How to Avoid Them

• Overlooking the total cost of using delivery platforms – Always calculate the full impact on profits.
• Neglecting customer experience – Ensure your digital ordering is easy for customers to use.
• Failing to promote direct ordering channels – Use marketing effectively to highlight commission-free options.
• Inadequate staff training – Invest in training to maximize the benefits of digital tools.
• Ignoring feedback – Continuously seek and react to customer feedback for improvement.
• Falling behind on technology – Stay updated with the latest tools to remain competitive.
• Underestimating the importance of setup – Proper setup is crucial for a smooth transition.
• Not knowing your data – Regular analysis helps in making informed decisions.

FAQ - Common Questions about Commission-Free Alternatives

How does ORDO differ from delivery apps?

ORDO enables existing customers to order directly without the per-order fee typical of delivery apps. It's not a marketplace for new customer acquisition.

Can I still use delivery apps alongside ORDO?

Yes, many restaurants choose to keep delivery apps for additional reach while using ORDO for direct orders.

Do I need technical expertise to set up ORDO?

No, ORDO is designed to be user-friendly with support available to guide the setup process.

What equipment is needed for ORDO’s services?

A basic digital device such as a tablet or smartphone, and an internet connection, are usually sufficient.

Is customer feedback integrated into ORDO?

Yes, ORDO allows you to gather and manage customer feedback to improve services continuously.

How can ORDO improve in-restaurant experiences?

With table ordering and digital menus, ORDO enhances customer convenience and satisfaction.

Future Trends: What's Next for Digital Ordering?

The digital ordering landscape is evolving rapidly. Expect to see advancements in AI-driven customer insights, personalized menu recommendations, and enhanced mobile ordering experiences. Staying updated with these trends will help restaurants maintain a competitive edge.

Conclusion

The costs associated with delivery apps can be substantial, but using platforms like ORDO can help reduce unnecessary expenses by handling direct customer orders commission-free. Explore how ORDO can aid in managing your menu and orders efficiently today.